When submitting a support ticket, don’t forget to add…

  • A step by step explanation of what you did in ALIS
  • Please remember to give the resident name that you are working on – it’s very important!
  • A screenshot is always very helpful

All Guides - Show Top 10 Guides

    Alerts

  1. 1
    Using the Alerts Center
  2. 2
    Adding a New Medication Manually
  3. 3
    Notification Count Badges on the Dashboard Icons
  4. 4
    Managing ALIS alerts
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    ALIS Security

  1. 1
    Login Lockdown by IP Address
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    API

  1. 1
    ALIS API Documentation
  2. 2
    Intacct API Integration
  3. 3
    Export API
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    Billing

  1. 1
    Add Incidental Charges from the Dashboard
  2. 2
    Add an Incidental Charge from the Resident Profile
  3. 3
    Adding a security deposit to a resident’s billing profile
  4. 4
    Statements
  5. 5
    How to Add Incidental Charges in Bulk
  6. 6
    How to verify all resident payers are setup correctly
  7. 7
    How to add Billing Items in ALIS
  8. 8
    Intacct API Integration
  9. 9
    ALIS Pay
  10. 10
    The ALIS Billing Center
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    Calendar

  1. 1
    How to edit a Community Calendar
  2. 2
    Calendar Event Types
  3. 3
    How to setup custom fields on the Calendar
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    Care

  1. 1
    Recording Care
  2. 2
    How the “Float” option works in Care Tracking
  3. 3
    Moving all Care Items to a different Care List
  4. 4
    Setting the priority of Care Items in a Work List for Care Tracking
  5. 5
    The ALIS Billing Center
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    Compliance

  1. 1
    Compliance in ALIS Explained
  2. 2
    Creating New Compliance Items
  3. 3
    Updating Resident Assessments and Service Plans
  4. 4
    Updating a Compliance Item
  5. 5
    Compliance Drag and Drop
  6. 6
    Transferring Resident Compliance
  7. 7
    Electronic Signatures for compliance documents and incidents in ALIS
  8. 8
    How to upload a compliance item that is scanned
  9. 9
    Merge Resident Profiles
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    Contacts

  1. 1
    Adding Community Contacts
  2. 2
    How to edit Community or Personal Contacts in bulk
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    COVID-19

  1. 1
    ALIS COVID-19 Center
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    Drug Count

  1. 1
    Performing a Drug Count
  2. 2
    Enabling medications for the Drug Count
  3. 3
    How to configure Drug Counts to occur by Med Cart or other categories
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    Floor Plan & Occupancy

  1. 1
    How to Configure a Community Floor Plan
  2. 2
    Setup of Residency Agreements
  3. 3
    Using the Residency Agreement Center
  4. 4
    Budget for Floor Plan Units
  5. 5
    Weekly Occupancy Report
  6. 6
    NIC Actual Rates Export
  7. 7
    The ALIS Billing Center
  8. 8
    Export API
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    Incident Center

  1. 1
    Guide to Incidents
  2. 2
    Electronic Signatures for compliance documents and incidents in ALIS
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    Lease Management

  1. 1
    The ALIS Billing Center
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    Medications

  1. 1
    Recording Resident Medications
  2. 2
    Adding a New Medication Manually
  3. 3
    Recording Vitals
  4. 4
    Adding a Treatment
  5. 5
    Recording PRN Outcomes
  6. 6
    Recording PRNs
  7. 7
    How to enter a tapering dose medication
  8. 8
    How to enter an alternating dose medication
  9. 9
    Clone a Medication, Treatment, or PRN
  10. 10
    The “6 Rights” of Drug Aministration
  11. 11
    How to Configure a Disclaimer on Physician Orders
  12. 12
    Performing a Drug Count
  13. 13
    Enabling medications for the Drug Count
  14. 14
    Edit or Delete Wrongly Entered Vitals
  15. 15
    Recording a PRN Vital
  16. 16
    How to configure Drug Counts to occur by Med Cart or other categories
  17. 17
    How to edit a resident’s MAR
  18. 18
    ALIS Medications: Explanation of Drug Unit of Measurement Options
  19. 19
    Mapping Pharmacy Messages
  20. 20
    Using the ALIS Rx Parser for your Pharmacy Connection
  21. 21
    Medication Changes Report
  22. 22
    Nurse-Only Orders
  23. 23
    Custom Med Tags
  24. 24
    Structured Diagnoses
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    Observation Center

  1. 1
    Guide to Observations
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    Pharmacy

  1. 1
    Mapping Pharmacy Messages
  2. 2
    Using the ALIS Rx Parser for your Pharmacy Connection
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    PRNs

  1. 1
    Recording PRN Outcomes
  2. 2
    Recording PRNs
  3. 3
    Clone a Medication, Treatment, or PRN
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    Prospects

  1. 1
    Using the Mail Merge Template with Prospect Reports
  2. 2
    Sherpa Integration Documentation
  3. 3
    Guide to ALIS Prospects and Referral Sources
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    Reports

  1. 1
    How to work with the NY State DSS 3026 report in ALIS
  2. 2
    How to verify all resident payers are setup correctly
  3. 3
    ALIS Insights: How to set up your TALs for Durable Medical Equipment Inventory
  4. 4
    Medication Changes Report
  5. 5
    Structured Diagnoses
  6. 6
    Export API
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    Resident Evaluation Tool (RET)

  1. 1
    Overriding Care Points for RET Questions
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    Residents

  1. 1
    Transferring a Resident
  2. 2
    Adding Community Contacts
  3. 3
    Bulk Add Residents to ALIS
  4. 4
    Overriding Care Points for RET Questions
  5. 5
    How to edit Community or Personal Contacts in bulk
  6. 6
    How to verify all resident payers are setup correctly
  7. 7
    ALIS COVID-19 Center
  8. 8
    The ALIS Billing Center
  9. 9
    Merge Resident Profiles
  10. 10
    Export API
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    Settings

  1. 1
    Navigating the ALIS Settings Page
  2. 2
    How to Configure a Disclaimer on Physician Orders
  3. 3
    How to configure Signature Titles on Physician Orders
  4. 4
    Disable the time clock
  5. 5
    How to configure the Emergency Packet
  6. 6
    What to do if you receive an “Unknown ALIS Community” error page
  7. 7
    How to Configure a Community Floor Plan
  8. 8
    How to configure Drug Counts to occur by Med Cart or other categories
  9. 9
    How to add Billing Items in ALIS
  10. 10
    Intacct API Integration
  11. 11
    Using the ALIS Rx Parser for your Pharmacy Connection
  12. 12
    Login Lockdown by IP Address
  13. 13
    The ALIS Billing Center
  14. 14
    Structured Diagnoses
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    Staff

  1. 1
    Creating a Login and Password for Your Staff
  2. 2
    Adding a New Staff Member
  3. 3
    Managing ALIS alerts
  4. 4
    Login Lockdown by IP Address
  5. 5
    Accushield Integration Setup
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    State Survey

  1. 1
    ALIS Survey Guide
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    Vitals

  1. 1
    Recording Vitals
  2. 2
    Edit or Delete Wrongly Entered Vitals
  3. 3
    Recording a PRN Vital
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