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ALIS Helpdesk

Welcome to the ALIS Helpdesk.

How can we help you today?

Search all help:
  • FAQs 24
  • Guides 98
  • Videos
  • Release Info
All Help by Topic
  • Alerts 3
  • ALIS Security 1
  • API 3
  • Billing 9
  • Calendar 3
  • Care 5
  • Compliance 10
  • Contacts 2
  • COVID-19 1
  • Drug Count 3
  • Floor Plan & Occupancy 7
  • Incident Center 2
  • Lease Management 1
  • Medications 24
  • Observation Center 1
  • Pharmacy 2
  • PRNs 3
  • Prospects 3
  • Reports 6
  • Resident Evaluation Tool (RET) 1
  • Residents 8
  • Settings 12
  • Staff 11
  • State Survey 1
  • Vitals 4

All Staff Help

    Alerts(1)

  1. Using the Alerts Center
  2. Adding a New Medication Manually
  3. Notification Count Badges on the Dashboard Icons
  4. Managing ALIS alerts
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    ALIS Emails(1)

  1. Managing ALIS alerts
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    New Staff(4)

  1. How do I add staff members to ALIS?
  2. Creating a Login and Password for Your Staff
  3. How do I change the security role of a staff member?
  4. Adding a New Staff Member
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    Staff Login(7)

  1. How do I change my password?
  2. How do I change the amount of time before ALIS automatically logs me out?
  3. What should I do if I am unable to login?
  4. How do I associate a staff member to multiple communities?
  5. How do I edit a staff members login name?
  6. How do I discharge a staff member?
  7. Login Lockdown by IP Address
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    Staff Schedule(1)

  1. How do I change the punch in/punch out values of an employee?
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Contact us at support@medtelligent.com or call 1-888-404-ALIS (2547).

 

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